Do you like to put puzzle pieces together? Are you someone who thrives in a fast-paced environment and loves to multitask? Here at Mister Quik Home Services our Dispatchers are an extremely vital part of our team. Our Core Values at Mister Quik are to Tell the Truth, You Before Me and Respect Others and our dispatch team works diligently at representing these values as they strategize and make decisions throughout the day. We are looking for individuals who have a value alignment with us, possess great people skills, and love to go above and beyond for our customers. Mister Quik Home Services has been in business for 22 years and was just named one of Indy's best workplaces in 2022. Join our team today to gain a career and not just another job!

Why Mister Quik?

• Competitive pay
• Growth and promotion opportunities
• Hands on training
• Health, Dental and Vision plans
• Benefits including 401k, life insurance, short- & long-term disability insurance
• Employee & family and friend's discount
• Holiday and time off pay
• Company Events
• Contests & Prizes
• Paid training
• Referral Program

Requirements

• Ability to sit for long periods of time
• Strong listening skills
• Great communication skills
• Comfort with a fast-paced environment and multitasking
• High School diploma or equivalent
• Work onsite in our office
• Work one Saturday a month
• Open to 8-5 or 9-6 shift

Responsibilities

• Efficiently and effectively manage high volume of inbound/outbound calls
• Ensure customer satisfaction by determining customer needs
• Provide customer contact via phone and email.
• Must be available to work nights and weekends, variable schedule(s) and overtime as necessary
• Work directly with Technicians to ensure that they arrive at customers' homes in a timely manner
• Regular, consistent, and punctual attendance
• Other duties as assigned

Job Type: Full-time

Pay: Up to $20.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work Location: In person